Case Management

Celebrate National Case Management Week 2020

Case managers already have a complex job helping and advocating for clients as they navigate the ever-evolving health care system. However, the ongoing COVID-19 pandemic has brought with it even more challenges and complexities in health care delivery, making case managers needed now more than ever. And throughout the pandemic and beyond, case managers have heeded the call and been there for their clients.

The healthcare landscape is always changing. Cutting-edge, technological advances like artificial intelligence and telemedicine offer a glimpse of incredible possibilities for more efficient health care. There is an aging population as Baby Boomers are moving into their retirement years, including some of our board-certified case managers, creating a need for a well-prepared workforce to fill roles.

Professional case management is not flashy. And generally, that’s a good thing. The individual case manager builds and strengthens relationships--with clients and families, with the clinical team, with fellow CCMs and with many others. It’s a “we” profession, not a “me” profession, after all.