Blog

Posted on 08/30/2017 - 9:57 AM by Linda Violas, BSN, RN, CCM
Many moons ago I was returning from a maternity leave after the birth of my third child. I was ready for a career change and decided it was time to move from bedside nursing to Case Management at my hospital of record. I know I am not alone with the…
Posted on 07/31/2017 - 10:29 AM by Martine DiDonato
Do you use social media outlets to set yourself apart as an expert, the “go-to” person for advice and the latest news in your field?  Social media provides you a unique opportunity to become a “thought-leader” in your industry, and here is how you can…
Posted on 06/23/2017 - 1:21 PM by Mirlande Parker
You have to be able to walk and chew bubble gum at the same time to do this job! That is what I tell myself every day, especially when things start to get really busy. My name is Mirlande Parker I am the Executive Assistant for the Commission for Case…
Posted on 06/09/2017 - 1:58 PM by Janelle Lerza
Having worked in customer service for over 10 years, I have experienced the good, bad, and ugly when dealing with customers. I put all of that experience to work and recently earned my Customer Service Manager-Advanced Certification through the Customer…
Posted on 06/09/2017 - 12:01 PM by MaryBeth Kurland, CAE; CCMC COO
Get ready. Get set. Go for it: Paying forward the value of certificationCCMs believe in themselves, their certification and their colleagues.  Something happened last month that drove this home for me. A newly minted CCM approached our booth at the New…